Refund & Cancellation Policy

Policy Overview

At OM TAX SOLUTIONS INDIA PRIVATE LIMITED, we provide professional tax, compliance, registration, accounting and advisory services. By placing an order or making any payment, you acknowledge that you have read, understood and agreed to this Refund & Cancellation Policy.

1. Nature of Services

Our services include professional consultation, document verification, tax filing, registrations, compliance, accounting and other business-related services. Work generally begins shortly after payment confirmation.

2. Cancellation Policy

Cancellation requests are accepted only before any professional work has commenced.

• 25% of the total order value will be deducted as Cancellation & Administrative Charges.
• The remaining eligible amount may be refunded.
• Refunds are not automatic and are subject to the sole review and approval of OM TAX SOLUTIONS INDIA PRIVATE LIMITED.
• Approved refunds will normally be processed within 7–15 business days through the original payment method wherever possible.

3. No Refund After Work Starts

Once any professional work has commenced, no refund shall be applicable. This includes but is not limited to:

• Professional assigned to the case.
• Consultation provided.
• Documents received or verified.
• Data processing initiated.
• Return, application or registration prepared.
• Filing submitted or initiated.
• Any work performed on behalf of the customer.

4. Non-Refundable Charges

• Government & Statutory Fees
• Filing Fees & Challan Payments
• Stamp Duty
• Digital Signature (DSC) Charges
• Third-Party Service Charges
• Taxes paid to Government Authorities
• Payment Gateway & Bank Charges
• Government Portal Charges

5. Refund Approval

Any refund, whether partial or full, shall be processed only at the sole discretion of OM TAX SOLUTIONS INDIA PRIVATE LIMITED. Submission of a refund or cancellation request does not guarantee approval. The Company reserves the absolute right to approve, reject or partially approve any refund request after reviewing the status of the service and work already performed.

6. Customer Responsibilities

Customers must provide complete documents and accurate information. Delays, incorrect information or failure to submit required documents shall not be treated as valid grounds for cancellation or refund.

7. Chargeback Policy

Customers must not initiate unjustified payment disputes or chargebacks after work has commenced. The Company reserves the right to contest such disputes and recover any outstanding dues.

8. Policy Updates

OM TAX SOLUTIONS INDIA PRIVATE LIMITED reserves the right to amend, modify or update this policy at any time without prior notice.

9. Contact Information